Zeebob Software

Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to tech support problems and search forthose solutions in the future... When a customer calls in with aproblem, you can quickly search the database to see if that problem has been solved in the past...Here's an example:A user calls in and says that when she uses your application and tries to print, the screen flashes orange, and the application crashes with themessage "Instruction at 0x780012f3 referenced memory at 0xaa000000"...

Tags: technical support, tech support, support desk, help desk, knowledgebase, database, helpdesk, supportdesk, support,

Remote Administrator (Radmin) is the award-winning remote control program that is fast, reliable and secure, which enablesyou to work on one or more remote computers from your own computer... All your mouse and keyboardfunctions are transferred to the remote computer... The remote computercan be located anywhere on the Internet or LAN...

Tags: helpdesk, network management, help desk, remote control software, remote administrator, remote support, remote administration, pc anywhere, netop, timbuktu, vnc, pcanywhere,

Is your IT inventory growing out of control? Do you need to know the exact configuration of all PCs in your network? Are youlooking for an automated IT inventory tracking solution for your corporate IT equipment? Take a close look at Hardware Inspector - a powerfulinventory tracking automation solution used by hundreds of IT administrators in every industry imaginable... With Hardware Inspector, there is no need to enter all this information manually, though this option is certainly available...Best of all, Hardware Inspector comes with strong and straightforward reporting module, capable of creating a variety of helpful reports, suchas "Hardware Profile", "Workstation Report", "List of Hardware", "Stock Numbers", "Workstation Output", "Maintenance Performed" andother custom reports as necessary...

Tags: hardware inventory, computers inventory, network inventory, hardware assets, automatic, assets, management, service, software, control, stock, program, download, history,

The Disk performance Analyzer for Networks is a stand-alone utility that detects and reports fragmentation-relatedperformance loss on networked systems... With Disk Performance Analyzer for Networks you can zero in on the machinesthat need attention and handle them before they turn into a helpdesk problem... Once you haveselected target computers, a small agent is temporarily copied to these computers to begin an analysis...

Tags: diskeeper, speed, reliability, disk,

remotePass Access enables you to remotely support any user that is internet enabled and to closely administer key systemswithout any configuration to the local and remote network or firewall...... from anywhere!RemotePass access works anywhere, anyplace, anytime! Whether you are at the office or at home, RemotePass will allways work as long asyou are connected to the internet...

Tags: assistence, remotepass, anywhere, firewall friendly, trhough anywhere,

remotePass Access enables you to remotely support any user that is internet enabled and to closely administer key systemswithout any configuration to the local and remote network or firewall...... from anywhere!RemotePass access works anywhere, anyplace, anytime! Whether you are at the office or at home, RemotePass will allways work as long asyou are connected to the internet...

Tags: assistence, remotepass, anywhere, firewall friendly, trhough anywhere,

assetDB is an Asset Database that scans remote PC's, combined with networking and diagnostic tools...Why should you choose AssetDB?remote scanning of networked PC's...No software required on clients to be scanned...Extendable to use 3rd party tools

Tags: network, user, printer, find, hardware, inventory, licence, management, ping, trace, send, message,

Create a secure remote control session on the Internet or private WAN/LAN network allowing easy access to remote filesand applications...Supports multiple simultaneous connections to a single host -excellent for a classroom training or for a conferencing situation...Are your network tools never loaded when you need them? Affordable licensing makes it now possible to have winShadow running on anentire network of PCs...

Tags: remote desktop, pc anywhere, pcanywhere, windows,

Run multiple Remote Desktop Connections inside a single window with a tabbed interface. Using a connection manager youcan arrange your remote desktop connection settings logically according to how you work. Designed for IT Support Professionals whoregularly connect to many servers, using Remote Desktop, for management and administration purposes. MuRD adds a connection managerand tabbed window interface for working with more than one connection....

Tags: remote, desktop, connection, helpdesk, support,

MetaLAN is a tool for Windows network administrators and support staff... Track installed software for license requirements... Easily find what computers a user is logged onto...

Tags: systems management, help desk, helpdesk, registry, network management, registry editor, inventory, reporting,