Download Free/Trial Version Of SupportMonkey 2002
For the majority of computer support desks, a large proportion of the time is spent collecting information about the clientssystem in order to diagnose the problem.It is now possible to dramatically reduce this time by having the exact information required emailed directly to you - without the client doing anywork!By simply selecting the options you need, you can create a custom 'Monkey' which can be emailed to the client. Once run, the Monkey willgather the information and return it to you via email in either xml or Text format.Written entirely in 32bit assembly language in order to achieve maximum speed and compactness, a fully featured Monkey executable is nolarger than 22kb, compressible to just over 10kb, small enough to be downloaded in only a few seconds on even the slowest dialupconnection.A fully featured plugin interface is provided, allowing unlimited expansion should you wish to develop enhancements to the Monkey's fetchingability. All such plugins are attached directly to the Monkey executable - no need for cumbersome multi-file distributions.With the ability to save, re-use and combine Monkey templates, SupportMonkey will further reduce time spent gathering information andenhance your support desk's efficiency and productivity.Predefined data collection groups include information on Windows, processor, memory, display, disks, files, installed applications, runningapplications, registry settings, INI settings, environment variables, network adapter information, modems and BIOS.For a complete overview see http://www.nitrotech.co.uk/monkey.html
Tags: tools, helpdesk, retrieval, reports, text, plugin,
Screenshots For SupportMonkey 2002
